WS1: Strategic Revenue Cycle Workplan Design for High-Impact Payer Engagement

ACMPE: 2.0 | ACHE: 2.0 | CEU: 2.0 | CME (*AAPC): 2.0 | CPE: 2.4 | PDC: 2.0 
Interactive | Intermediate | Analysis

Effective revenue cycle performance increasingly depends on strategic, proactive planning, and stronger collaboration with payers. This workshop is designed for healthcare financial leaders seeking to strengthen operational efficiency, reduce reimbursement friction, and improve cash flow reliability. The speakers will provide a practical framework for building, executing, and sustaining a comprehensive revenue cycle workplan that aligns RCM performance with payer contracting best practices. The presenters bring unique and complementary perspectives on denial management, coding and documentation optimization, and payer contracting best outcomes. Participants will explore methods for diagnosing the root causes of denials and payment delays, structuring payer-specific action plans, establishing performance coding and data analytic metrics, and aligning internal teams around measurable results. Through real-world examples and actionable tools, leaders will learn how to turn payer engagement into a predictable, data-driven component of your organization’s revenue cycle strategic plan. This session will be highly interactive, featuring peer-to-peer learning opportunities. Participants will engage in hands-on activities and case studies, allowing them to apply the concepts learned to real-world scenarios.